Epic Games is further integrating artificial intelligence into its ecosystem, announcing an AI-powered chatbot designed to enhance player support. This initiative is not confined solely to Fortnite but will extend across Epic`s broader range of games and services.
The primary goal of this new AI chatbot is to provide players with faster and more efficient answers to their support inquiries. Currently, the chatbot is in a limited testing phase, accessible to just 1% of users on Epic`s English-language support website. Its purpose is to address questions concerning various Epic titles and services, including Fortnite. Epic Games has indicated that a wider release for the chatbot is planned for the future.
This development mirrors recent trends in the tech industry, following a similar move by Microsoft earlier this year, which introduced its own AI chatbot to assist Xbox users with a variety of tasks.
Epic Games has previously utilized AI in notable ways. For instance, AI technology was employed to recreate the distinct voice of the late James Earl Jones for a conversational Darth Vader character within Fortnite. More recently, the company unveiled an AI-powered NPC Persona device, empowering users to create their own intelligent, AI-driven characters within their games.
Artificial intelligence has long been a component of game development, but recent advancements, particularly in areas like generative AI, have dramatically accelerated its integration. However, the increased use of AI in game creation has also sparked considerable debate and controversy, with ongoing concerns about potential job displacement within the industry and issues related to plagiarism or intellectual property.
Fortnite News & Updates
In other Fortnite news, with Halloween approaching, leaks suggest that characters from the popular Netflix movie “KPop Demon Hunters” are expected to join Fortnite for the Fortnitemares 2025 event, anticipated to begin in early October. Details regarding this year`s spooky festivities continue to emerge through various leaks.
Additionally, Epic Games recently removed a John Cena emote following a significant plot twist revealed in the second season of Peacemaker.